An order confirmation will be sent via email once your order has been authorized and payment information verified. A tracking number will be provided once your item has shipped via email as well.
OUR CURRENT PROCESSING TIME IS 1-3 WEEKS ON IN-STOCK ITEMS AND 3-4 WEEKS ON CUSTOM ORDERS. We try our absolute hardest to get your order out as soon as possible.
CLOTHING & ACCESSORIES- Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 7-25 business days from the date that your order was placed.
*Fine Line Designs is not responsible for undelivered or mis-delivered items due to incorrect address, or packages that are damaged or destroyed in transit. Packages that get returned to us because of an incorrect address can either be sent back at the customers expense or you can forfeit the sign to us. THERE WILL BE NO REFUNDS OR EXCHANGES FOR PRODUCTS SENT BACK TO US BECAUSE OF AN INCORRECT DELIVERY ADDRESS. YOU NEED TO ENSURE YOUR ADDRESS IS CORRECT. If it is not, contact us immediately to correct the address.
*If your sign or item arrives damaged please send us pictures. We cannot control shipping, if your package arrives damaged please send us an email WITH pictures of the damaged item. As a courtesy to our customers, your package comes with complimentary $100 insurance and damage claims are approved/denied on case by case basis at the discretion of the shipping company.